Found: Connecting with Customers in the Digital Age

Today's customers are harried, glued to their smartphones and more pressed for time than ever. To reach them with your message, your company must communicate differently than in the past. And while many marketers accept that digital marketing is the key to doing so, far too few approach the matter w

$16.00

The Death of Hospitality: Why Investing in People is the Future of Service

THE DEATH OF HOSPITALITY In an era where genuine hospitality seems to be vanishing, The Death of Hospitality offers an insider’s roadmap to reviving the art of exceptional service. Drawing from nearly thirty years of experience, restaurateur Matthew Borowski reveals how the industry has shifted f

$14.99

The Death of Hospitality: Why Investing in People is the Future of Service

THE DEATH OF HOSPITALITY In an era where genuine hospitality seems to be vanishing, The Death of Hospitality offers an insider’s roadmap to reviving the art of exceptional service. Drawing from nearly thirty years of experience, restaurateur Matthew Borowski reveals how the industry has shifted f

$19.99

Shards in My Hair: Tales from Breaking the Glass Ceiling

Part Devil Wears Prada coming-of-age story, part career advice, and part memoir, Shards in My Hair captures the chaos and the sometimes unfair and challenging aspects of business, while pulling back the curtain on the level of persistence and resilience that it takes to make it. Counter to Lean

$17.99

Be Board Ready: The Secrets to Landing a Board Seat and Being a Great Director

Betsy Atkins is often asked “How can I get on a board?” So after 20+ years in the boardroom and multiple roles in public and private companies she is ready to share her secrets. In this book, she teaches you how to build your own personal brand as well as how to keep yourself relevant and growin

$16.21

Secret Charlottesville: A Guide to the Weird, Wonderful, and Obscure

Charlottesville, Virginia is best known for its role in history, current affairs, and its connection to Thomas Jefferson, Monticello, and the University of Virginia. Secret Charlottesville, a Guide to the Weird, Wonderful, and Obscure takes readers on a magical tour of lesser-known haunts, pulls bac

$22.50

Developing a Successful Infrastructure for Convention and Event Tourism (Monographic Separates from the Journal of Convention & Event Tourism)

A multidisciplinary approach to the challenges of developing a complete package for convention and event tourism To be successful in today’s competitive convention and event tourism market, communities need to provide a complete package that includes quality lodging, convenient and affordable tran

$34.49

Moral Imagination in the Twenty-first Century

What role could or should moral imagination play in managerial and corporate decision-making? This book focuses on three simple questions: why do ordinary, decent managers engage in questionable behavior? Why do successful companies ignore the ethical dimensions of their processes, decisions, and ac

$33.00