Why is my Items Gold pending?

  • Items Gold
  • Items Gold Bonuses

 

Usually, Items Gold transactions appear as pending in your Account Overview within 2-14 days of you making a purchase.

Typically, transactions remain pending for 60 days while the merchant validates your purchase and confirms that products from your order haven’t been returned or refunded. In case you do return part of your purchase, the amount of Items Gold that you earned will accordingly adjust.

Travel reservations such as purchases made at travel sites, car rentals, or hotels earn Items Gold on a varied timeline. Before the Items Gold is credited or even listed in your account as pending, the merchant requires you to complete the reservation. Even though if you have paid already, there’s still a possibility of you canceling or modifying your trip.

These pending periods are verified by the merchant. After the merchant validates the purchase, our system posts Gold to your account automatically.
In case you have any queries regarding pending Gold on your transactions, please contact us.